I want to thank you for three years of excellent service. The transition from our previous billing system was smooth and uneventful. Your technical staff has been more than helpful in solving our billing and software inquiries in both the DME and Diagnostic areas.

Dave Wentzka, President

Contact Center  & Telephone Reopening Unit Closed on 10/10

National Government Services’ Provider Contact Center and Telephone Reopening Unit Will Be Closed on Monday, October 10, 2011

In observance of the Columbus Day holiday, National Government Services, the Jurisdiction B Durable Medical Equipment Medicare Administrative Contractor (DME MAC) Provider Contact Center and Telephone Reopening Unit will be closed on Monday, October 10, 2011.

The Jurisdiction B DME MAC Provider Contact Center and Telephone Reopening Unit will resume answering telephone inquiries on Tuesday, October 11, 2011 from the following hours:

  • Provider Contact Center (866-590-6727) - 8:30 a.m.–5:30 p.m. eastern time (ET)
  • Telephone Reopening Unit (317-841-1307) -  8:00 a.m.–4:00 p.m. ET

Suppliers will still be able to utilize the interactive voice response (IVR) system at 877-299-7900 during this time.


Exciting New Product Coming Spring 2015



DocuTrakPro will:


  • Improve your lead conversions
  • Prevent client loss (attrition)
  • Improve information accuracy
  • Reduce calls, emails and research time
  • Help ensure timely delivery of medical equipment/supplies